At Rowzies, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us through our website or other channels. By using our services, you agree to the practices described in this policy.

1. Information We Collect
We collect various types of personal data to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Payment card details and transaction history (processed securely via third-party payment providers).
• Website Usage Data: Cookies, IP addresses, browser type, and browsing behavior on our site.
• Order Details: Products purchased, order value, and any preferences you share with us.
• Communication Records: Emails, messages, or interactions with our customer support team.

2. How We Use Your Information
We use your personal data to:

• Process and deliver your orders.
• Manage your account and provide personalized experiences.
• Communicate with you about your orders, promotions, and updates.
• Improve our website, services, and customer experience.
• Detect and prevent fraudulent transactions or security threats.
• Comply with legal obligations.

3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and gather information about site usage:

• Essential Cookies: Necessary for website functionality.
• Performance Cookies: Help us understand how visitors interact with our site.
• Targeting Cookies: Used for personalized advertising and marketing campaigns.

You can manage your cookie preferences through your browser settings or our cookie consent tool on the website.

4. Sharing Your Information
We may share your information with trusted third parties to deliver our services:

• Payment processors to securely handle transactions.
• Logistics partners to ship your orders.
• Analytics providers to improve our website performance.
• Marketing platforms for advertising purposes.

We ensure these third parties comply with strict data protection standards and only use your data as necessary.

5. Your Rights
Under GDPR, you have the following rights:

• Access your personal data and request a copy.
• Correct or update inaccurate information.
• Request the deletion of your data, where applicable.
• Restrict or object to data processing in certain circumstances.
• Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at info@rowzies.com.

6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.

7. Protecting Your Data
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Despite these measures, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at:
Email: info@rowzies.com

Thank you for trusting Rowzies with your personal data.